Dashboard Overview
Total Calls Today
127
+12%
AI-Handled Calls
98
+77%
Warm Transfer
23
+18%
Appointments Booked
34
+8%
Missed/Failed Calls
6
-3%
Avg Call Duration
3:42
+15%
Call Trends - This Week
Total 472 calls
This Week
+6%
-3%
+15%
Recent Activity
AI booked appointment for iPhone 13 screen repair
2 min ago
Warm transfer to technician - Software issue
5 min ago
Quote provided for iPad battery replacement
8 min ago
Call dropped after 12 seconds
15 min ago
Top Repair Requests
Screen Repair156 requests
Battery Replacement89 requests
Back Glass Repair67 requests
Software Issues45 requests